Shipping Policy

We process orders Monday through Friday, according to Pacific Standard time.

1. Processing Time

  • Processing time: 7 - 9 business days

2. Shipping Time

United States

  • Standard Shipping (10 - 21 business days): $9.95

  • Free Shipping (14 - 21 business days): Apply to orders with value from $150

United Kingdom, Canada

  • Standard Shipping (10 - 21 business days): $14.95

  • Free Shipping (14 - 21 business days): Apply to orders with value from $150

Worldwide

  • Standard Shipping (25 - 35 business days): $19.95

📌 Total Estimated Delivery Time = Processing Time + Shipping Time

Please note that actual delivery times may vary due to customs clearance, local postal service efficiency, and peak seasons.

Important: The national carriers will use regional carriers to deliver your package when the package arrives at the destination country. When this happens, please contact them or us at: support@bicyholic.com to get accurate information about your shipment.

Please be aware that:

  • During US and International Holidays, especially in peak seasons, there may be extended shipping times. We regret any inconvenience this causes and thank you for your understanding.

Please keep in mind that

In the following circumstances:

  • Due to circumstances beyond your control, your order did not arrive (i.e. providing the wrong shipping address, not being at home to receive the delivery, not picking up the packages as requested).

  • Your order did not arrive due to exceptional circumstances outside Our Store's control (e.g., not being cleared by customs in your country, being delayed by a natural disaster, showing "delivered" in the tracking system, having been shipped into your mailbox but getting lost).

If you did not receive your package as promptly as our website stated, please email us at support@bicyholic.com and we’ll support you as soon as possible.